top of page

Frequentley Asked Questions

These are some of the most frequently asked questions when booking Black Truck Atl


1.What types of vehicles do you offer?

We offer a variety of luxury vehicles, including stretch limousines, luxury sedans, and Sprinters.


2.How do I make a reservation?

You can make a reservation by calling our office or by booking online through our Reservation Tab.


​3.What are your rates and how do you calculate them?

Our rates are based on the type of vehicle, the distance traveled, and the duration of the rental. We will provide you with a detailed quote when you make a reservation.


4.What forms of payment do you accept?

We accept credit cards, debit cards, and cash, zelle,


5.Are your drivers licensed and insured?

Yes, all of our drivers are licensed and insured.


6.Do you offer any discounts or promotions?

We occasionally offer discounts or promotions for first-time customers, repeat customers, and special events.


7.What is your cancellation policy?

We require a minimum of 48 hours notice for cancellations. Cancellations made with less than 48 hours notice will be subject to a cancellation fee.


8.What are your operating hours?

We operate 24/7, 365 days a year.


9.Do you provide transportation to and from the airport?

Yes, we provide transportation to and from all major airports.


10.Can we request a specific driver?

Yes, you can request a specific driver if they are available.


11.Can you accommodate large groups?

Yes, we have vehicles that can accommodate up to 30 passengers.


12.Can we bring alcohol in the vehicle?

Yes, you can bring alcohol in the vehicle but only if all passengers are over 21 years of age.


13.Are there any additional fees we should be aware of?

There may be additional fees for overtime, additional stops, and other special requests.


14.Do you have child safety seats available?

Yes, we have child safety seats available on request.


​15.Are your vehicles equipped with Wi-Fi and charging ports?

Most of our vehicles are equipped with Wi-Fi and charging ports


16.Are your vehicles accessible for people with disabilities?

Yes, our vehicles are wheelchair accessible and equipped to cater to the needs of person with disabilities.


​17.Do we travel out of state?

Yes, we can accommodate out of state trips with an additional surcharge.

bottom of page