Please read our "how to book section" under helpful resources tab.

Black car service operates differently from ride-share companies. Our drivers are highly sought after, often booking weeks in advance due to their busy schedules. To secure your preferred vehicle and chauffeur, we recommend booking as soon as your travel plans are confirmed.

Yes, at Black Truck Atl, we understand the importance of consistency and building rapport with our clients. When booking a ride with us, you have the option to request the same driver if they are available. This allows you to have a familiar and trusted driver who is familiar with your preferences and needs.

Most chauffeurs on our platform include tipping in their rate, simplifying the process for you. However, if you feel that your driver has provided outstanding service, you may tip with cash or contact our customer support center, and we’ll add the tip to your invoice.

At Black Truck Atl, safety is our top priority. Our drivers undergo an extensive screening process that includes background checks, drug testing, social media audits, and live screenings with our team. Learn more about our rigorous vetting process on our Safety page.

At Black Truck Atl, we offer both hourly rates and airport transfer rates to suit your executive travel needs. Our hourly rates provide flexibility with a minimum number of hours and the option for multiple stops and wait time. Airport transfer rates are negotiated for commonly used routes from airports to city centers. Please note that any unscheduled stops during a transfer or extended vehicle use may incur additional fees.